Follow the video tutorial or instructions below on how to install the front facing Thinkware Dash Cam. Video tutorial Instructions Follow the steps below on how to mount your Thinkware Dash Cam. Items you will need: Thinkware Dash Cam Power Cable Glass Cleaner Microfibre Cloth

To remove the mount, you can use a hair dryer to heat up one side of the mount. Use floss or a plastic card to get at a corner of the mount and work through the entire mount. You can re-use the windshield mount. You just need to apply some heat to remove the existing adhesive and residue. In the box came packaged with an extra piece of 3M adhesive that you can use for your new installation.

Thinkware's customer support is not authorized to provide in-depth technical information on installations. Most dash cams employ a bulky plastic suction mount which induces vibration in dash cam videos, impedes the driver’s view of the road, as well as being vulnerable to hardening after prolonged use. This potentially endangers occupants in the vehicle if the device falls off the windshield in the event of a crash. Thinkware Dash Cams use a 3M adhesive tape mount which is discreet and secure, ensuring that the device stays on the windshield even after a violent impact. The tape mount also eliminates video vibration by minimizing the distance between the camera and the windshield while firmly securing the dash Cam.

Thinkware's customer support is not authorized to provide in-depth technical information on the hardwiring installation because every vehicle is different. We strongly recommend professional installation as any damages to your vehicle or dash cam from an improper installation is not covered by our manufacturer's warranty. A technician can provide the best set-up for your vehicle make. Basic installation instructions 1) Enable Parking Mode under "Record Settings". *If Parking Mode is not enabled, the dash cam will not be able to switch to Parking Mode even if it has been correctly hardwired. 2) Use a circuit tester to identify the accessory and constant fuses before connecting the accessory and battery cables. Make sure it is functioning by turning the ignition on and off. *To identify the accessory cable and battery cable, follow the markings on the wire and not the color of the wires. The markings can found on a small black strip of plastic near the ends of the wires and will show ACC or Battery in white lettering. How to find an accessory fuse The indicator on the circuit tester lights up when the engine is on. But it will turn off when the ignition is off. Make sure to connect the accessory cable to the correct fuse. Different fuses behave differently so it is just a matter of finding one that is appropriate for hardwiring usage. How to find a constant fuse When the engine is both on and off, the indicator on the circuit tester lights up. Make sure to connect the constant cable to the correct fuse. Different fuses behave differently so it is just a matter of finding one that is appropriate for hardwiring usage. Grounding the hardwiring harness Connect the black ground cable to the metallic parts to the frame close to the fuse box. *Ensure this is not covered with a coating, as this will not be properly grounded. How to tell if you have hardwired correctly If the dash cam has been successfully hardwired and the Parking Mode is enabled, the dash cam will notify you verbally that it is entering Parking Mode once the ignition is off. Video tutorial

Follow the instructions below to install the Echomaster OBD-II harness with your Thinkware Dash Cam. **OBD-II harness is not compatible with hybrid and electric vehicles. Instructions 1. Locate the OBD II connector in the vehicle and release it from the mounting surface. This may require the removal of two 7 or 8mm nuts from the studs securing it to the under the dash or by depressing the two side clips, with a plastic dash trim tool, securing it behind the drop-down plastic cover. 2. Connect the male end of the included plug-n-play HWK-TW01HAR to the vehicle’s factory ODB II connector. 3. Secure the OBD II connector and the harness together using one of the included wire ties and cut off any excess wire tie that is not needed. 4. For the Nut and Bolt style mounting system. Place the ears of the connectors over the factory studs and replace and tighten the fasteners removed in step 1. Use the included self tapping screws to secure if this connector is not a factory fit. For the clip in style mounting system: Feed the body of the harness into the dash opening and secure connector to the dash using the included self tapping screws. 5. Remove the A-Pillar trim panel. Once removed, route the Thinkware power cable over to the driver side of the vehicle, up the A-Pillar and across the front of the headliner so that it exits the headliner above the rearview mirror. **When routing cables near the side curtain airbag, be sure to route them in a way that will not impact the airbags’ ability to deploy in the event of an accident. 6. Bundle and secure all left over cable. 7. With the vehicle’s ignition in the OFF position, connect the IGN-3F to the 10-Pin Molex connector located on the HWK-TW01-HAR. 8. With the vehicle’s ignition in the OFF position and the IGN-3F plugged in, the LED should be emitting a slow consistent flash. The LED will change from a flashing state to being ON solid once you start the vehicle. When the LED is ON solid, a phantom ignition signal will be sent to the dash cam to turn it on and will remain on during the event of a start/stop sequence. The LED and dash cam will turn off 2 minutes and 30 seconds after the vehicle’s ignition is off. 9. Using the included wire tie, secure the module and the factory OBD II junction under the dash or kick panel in a way that will not impact the airbags’ ability to deploy in the event of an accident.

Thinkware's customer support is not authorized to provide in-depth technical information on the hardwiring installation because every vehicle is different. We strongly recommend professional installation as any damages to your vehicle or dash cam from an improper installation is not covered by our manufacturer's warranty. A technician can provide the best set-up for your vehicle make. Outlined below are five tips we have for hiding the dash cam’s power and rear camera cables. **Supplies recommended Trim Removal Kit - Plastic Kits are encouraged as metal may cause damage to the vehicle. 1. Do your research. Start with doing vehicle specific research. Information can be found in either the user's manual or online forums. **Information needed Vehicle's wiring diagram Air bag locations How to remove trim pieces 2. Route the wires with the OEM cable management. The vehicle's manufacturer has run cables for electrical systems (most cases under the doorsill). Remove the trim piece and run the dash cam cables along with the factory wiring of the vehicle for a clean install. 3. Wiring along the A-Pillar. Most vehicles have an airbag behind the A-Pillar, take your time when removing this piece and ensure not to puncture or damage the airbag. You will see the OEM cable management behind the airbag. Run the dash cam cable along with these cables for a clean install. Ensure the wiring does not impede the airbag and is secured with wire clips or zap-straps. 4. Run weather strips. You can run the wires underneath the weather-strips of your vehicle. This may bulge, but will not create any damage. Tutorial video

1. Automatic Power On/Off with Auto-Looping capabilities While action cams may provide good video quality, they do not automatically power on and off. Dash cams automatically power on when starting the vehicle. Drivers do not have to worry about powering on their dash cams. Action cams often do not have Auto-Looping capabilities either. Once the memory card is full, they will stop recording. Dash cams have Auto-Looping technology to solve memory storage limits. Non-incident footages will be overwritten automatically to ensure that the dash cam is always recording. 2. Impact Detection Action cams often do not come equipped with essential components such as a 3-axis G-Sensor to detect sudden impact. In an incident, action cams will not isolate the video footage for viewing purposes. Dash cams isolate and store footages automatically in the event of an incident using a built-1in 3-axis G-Sensor to register impact. Action cams do not have the capability to detect hit-and-run incidents when the vehicle is parked. Dash cams have parking surveillance mode to record crucial moments even when the vehicle is parked. **You need to hardwire your dash cam for parking surveillance mode. 3. GPS tracking (built-in or external GPS antenna). In the event of a collision, it is important to collect as much information as possible for the purpose of supporting evidence. All Thinkware Dash Cams can connect to a GPS antenna. Models with built-in GPS can pinpoint the time, your speed and location at the time of the incident. You don’t have to worry about recalling the specifics when you most need it. 4. Rear view recording (optional). All Thinkware Dash Cams can pair with an optional rear view camera to offer rear view recording for drivers who desire the best protection against other road users. Thinkware Rear View Cams are designed with the same high standard of quality and durability as Thinkware Front View Cams.

Although some dash cam apps are available on your smartphone, there are several reasons why you should not substitute dash cams for smartphones. There are many more features on dash cams, which make a huge difference in monitoring and recording driving incidents. To function worthily as an on-board surveillance camera in your vehicle, we strongly recommend you to use dash cams. 1. Safe Recording Smartphones cannot record videos if the device suddenly powers off. Dash cams are made specially for accidents with several features. With Safe Recording, dash cams can save videos even if the power gets disconnected using a backup power source. Thinkware Dash Cams have Super Capacitors, which allow the videos to be safely stored even if the power is disconnected in the event of an accident. **You need to hardwire your dash cam for parking surveillance mode. 2. Wide Angle Smartphone has a smaller camera angle, which means it will capture less details. To act as a reliable witness in the event of an accident, dash cams capture details as much as possible. Thanks to its specialized hardware, dash cams can capture more details with wide angles. Thinkware Dash Cams offer Wide Viewing Angles on both front and and rear view cameras to capture evidence for collisions from both sides. 3. 2CH Recording Many dash cam models provide 2CH recording, which helps record the front and rear views of your vehicle simultaneously. However, you will have to prepare two smartphones if you want to record both ends of your vehicle. Thinkware Rear View Cams are designed with the same high standard of quality and durability as Thinkware Front View Cams. 4. Super Night Vision Even with the development of night mode on smartphones, these features are not meant to record driving incidents or collisions at night. Thinkware Dash Cams have Super Night Vision, a feature specifically designed to record clear and visible videos in low-light, road environments. 5. High-Temperature Protection Smartphone batteries are normally made of lithium, which tend to explode when overheated. It means that you cannot leave your smartphone in your vehicle to record videos while your vehicle is parked in high-temperature environments. Thinkware Dash Cams are specially designed with heat discharge construction and built-in thermal sensors to protect the dash cam against intense heat by automatically shutting down to prevent overheating.

Video resolutions are one of the first numbers you compare when shopping for dash cams. There are many different resolutions such as 720P, 1080P, 2K, and most recently 4K. Thinkware offers many dash cam models which vary between 1080P, 2K and now 4K resolution. Determining which resolution is the right choice, can be a tricky task. To make your choice easier, we have outlined the differences between 1080P, 2K and 4K. 1080P (Full HD Resolution) What does 1080P mean? 1080P refers to FHD or Full HD Resolution. 1080P was, and still is a standard for many devices,including Blu-Ray, televisions, computer screens, and mobile device displays. The resolution refers to the number of pixels that make up the video/image. A single-pixel is one tiny dot on the screen. 1080P resolution is characterized by 1,080 pixels down the screen vertically and 1,920 pixels displayed across the screen horizontally. Most Thinkware Dash Cams come standard with 1080P/Full HD Footage. Thinkware Dash Cam models that record in 1080P are F50, F70, F100, F200, FA200, X330, X500, X550, X700, F800, and F800PRO. 1080P Sample Footage 2K (Quad High Definition) What is the difference between 1080P and 2K resolution? 2K resolution is 2560 pixels horizontally and 1440 pixels vertically, compared to the 1920 x 1080 pixels from 1080P Full HD Resolution. It is referred to as QHD or Quad High Definition because it has 4 times the pixels as 720P. These added pixels allow for a wider image and more detailed recording. When you zoom in on a 2K video, it will retain more clarity compared to a 1080P video. 2K is great for reading license plates or street signs as you will have less noise and artifacts when you zoom in. Two 2K resolution Thinkware Dash Cams models are Q800PRO and QA100 Elite. 2k Sample Footage 4K (Ultra High Definition) 4K, also known as UHD or Ultra High Definition, refers to one of two high definition resolutions. The term "4K" is generic and refers to any resolution with a horizontal pixel count of approximately 4,000. 4K is either [1] 3840 horizontal pixels by 2160 vertical pixels or [2] 4096 horizontal pixels by 2160 vertical pixels. In television and consumer media, 3840 × 2160 is the 4K standard, whereas the movie projection industry uses 4096 × 2160 due to the larger projection size. 4K is four times the pixel resolution of 1080P (1920 x 1080 pixels). With 4 times the pixels, the image will be four times more detailed. Due to the number of pixels, the image can be viewed on a larger screen without distortion. The 4K resolution features less visible pixels than 1080P when zooming in on the footage. You might have noticed some 4K dash cam footage looks better than others. With cheap 4K dash cams, it turns out some manufacturers do not offer true 4K resolution. These manufacturers use poor chipsets which are resizing a 1080P FHD video into 4K size instead of recording in 4K resolution. The Thinkware U1000 uses Native 4K Resolution to increase detail when capturing license plates at faster speeds, and for capturing detail in low-light conditions. 4K Sample Footage **Change YouTube video quality settings to 2160P 4K

Many dash cams do not support parking surveillance mode, as they are not designed to withstand the extreme temperatures on a hot summer day. In such conditions, the conventional lithium batteries inside these devices could overheat and become unstable, thus affecting its performance. In extreme cases, the batteries can become volatile and potentially damage your vehicle. Thinkware Dash Cams also utilize a Super Capacitor that is designed to withstand harsh conditions and enable support of the Parking Mode. The Super Capacitor allows the videos to be safely stored even if the power is disconnected in the event of an accident.

If the GPS is not connecting when the device is powered on, the GPS signal may not be received in out-of-service areas or between tall buildings. GPS signal reception may not be available during storms or heavy rain. Try again on a clear day at a location that is known to have a good GPS reception. It may take up to 5 minutes until GPS reception is established. Follow the instructions below to reset the GPS for your dash cam. F200/FA200/F800/F800PRO/Q800PRO/QA100 ELITE/U1000/M1 Connect to the Thinkware Cloud App and go to “Dash Cam Info”. Select “GPS”, then the “Arrow” in the top-right corner to reset GPS. Ensure the GPS status says "Connecting". Wait a few minutes and listen for the message "GPS Connected."Dash cam cannot receive GPS signal. M1 You can also test by changing the placement of the main unit to ensure the signal is not being interrupted. F750/F770 Connect to the Thinkware Dash Cam Viewer App and go to “Dash Cam Info”. Select “GPS”, then select “Reset”. Ensure the GPS status says "Connecting". Wait a few minutes and listen for the message "GPS Connected." If this process does not work, please contact our support team on the Email Support page for further assistance.

If you wish to reset your Thinkware Dash Cam, follow the instructions below. Resetting your Thinkware Dash Cam entails that all settings and the Wi-Fi password will be returned to factory defaults. **Please save all crucial footage beforehand as formatting your SD card erases the entire SD card. U1000 Hold the “REC” “microphone symbol” buttons at the same time until the device begins to beep. It will then restart, reverting to default. F800, F800PRO, QA100 Elite, Q800PRO Hold the “microphone symbol” “middle” buttons (Manual Record) at the same time until the device begins to beep. It will then restart, reverting to default. FA200, F200 Hold the “microphone symbol” “REC” buttons at the same time until the device begins to beep. It will then restart, reverting to default. All Other Models

All Thinkware Dash Cams come equipped with various recording modes that can be tailored to your needs. All our devices offer various Parking Mode options which can be configured based on your requirements. In addition to Parking Modes, Thinkware Dash Cams all have Continuous, Incident and Manual Recording modes. Continuous Recording Records constantly while driving. When you power up any Thinkware Dash Cam the camera will begin Continuously Recording Mode. - Automatically triggered by starting the vehicle's ignition with the car charger or the hardwiring cables. - Records in 1 minute segments. - Rear cam records simultaneously with the front cam (optional rear cam accessory required). Incident Recording Begins an incident clip if an impact occurs while driving. Thinkware Dash Cams come standard with a built-in Gyro-sensor which detects impacts while on the road. - Incident Recording Mode is combined with Continuous Recording Mode. - Built-in G-Sensor detects accidents. - When the sensor is triggered, the video file will be saved in the Event Recording folder. - The Event Recording folder saves only Incident Recordings which makes locating that crucial accident footage easy. Manual Recording Manually begin a video clip when you see something video-worthy while driving. We recognize that some moments while driving are worth keeping, thus all Thinkware Dash Cam models come with Manual Recording Mode. - Also combined with the Continuous Recording Mode. - All Thinkware Dash Cams have an easy to access Manual Record button. - When the Manual Record button is pressed the dash cam will record a 1 minute clip. - Manual Recording files are saved solely in the Manual folder. Parking Mode Records any incidents while away from the vehicle. All Thinkware Dash Cams come standard with Parking Mode Built-in. With Parking Mode enabled you can put your mind at ease knowing that your vehicle will be protected while you are away. - Requires Hardwiring, OBD-II, or Thinkware iVolt Battery Pack. - Cannot use the car charger to activate Parking Mode. - Detects motions and impacts while away from the vehicle. - Stores all Parking Mode files in the Parking Recording folders. - Built-in voltmeter and timer to prevent battery drainage. - Choice Between Motion and Impact Detection, TimeLapse or Energy Saving Mode. **TimeLapse and Energy Saving Modes are only available on select dash cam models.

All Thinkware Dash Cams come equipped with a built-in microphone for recording audio in the vehicle’s cabin. Certain countries/states have regulations that prohibit audio recording or require all parties in the vehicle to consent to any audio recording. Due to these regulations, many dash cam users prefer to disable the audio recording to prevent possible ramifications. Disabling the audio recording on Thinkware Dash Cams is extremely simple. Audio recording can be disabled on the device itself and does not require a connection to a Thinkware mobile app or Wi-Fi. Refer to the following steps to disable audio recording on your dash cam. F50/F70/F100/F200/FA200 Hold the “REC” button on the dash cam for 3 seconds. You will hear “Voice recording disabled”. X330/X350/X500/X550 Press the “3rd button down” next to the microphone symbol. You will hear “Voice recording disabled”. F750/F770/F800/F800PRO/Q800PRO Simply press the “microphone symbol” button. You will hear “Voice recording disabled”. X700 Tap the “microphone symbol” icon on the left-hand side of the touchscreen. You will hear “Voice recording disabled”.

Firmware updates are released to improve the functions of our dash cams and can enhance your dash cam’s capabilities or fix bugs. Firmware updates are frequently used for troubleshooting purposes if an issue occurs with the dash cam. By updating or re-loading the firmware, your dash cam’s current firmware is erased and replaced. Updating Firmware on Windows OS 1. Remove the SD card from your dash cam. Locate the full-sized SD card adapter provided in the original box. 2. Insert the SD card into the adapter, and then into your PC. 3. Locate the SD card under the “My PC” section of File Explorer.

Upgrade Firmware via hotspot. 1. Connect to the Thinkware Cloud App via hotspot connection. 2. In the app, click the “More” menu. Click “Support”, and then download the firmware under “Firmware Download”. The firmware download may take a few minutes depending on your hotspot connection. 3. Once the download is complete, the dash cam will upgrade and reboot. You will hear “Successfully updated” if the firmware upgrade is successful. **The below process is only required once. 1. Insert SD Card into your PC. 2. Open the SD card folder and go to the “SETTING” folder. Copy the “U1000_mcm.bin” file and paste it onto the SD card root folder. 3. Once copied, delete the “U1000_mcm.bin” file from the “SETTING” folder. 4. Insert the SD Card into your dash cam and turn on the ignition. 5. Firmware update will begin and you will hear “Successfully updated” once completed. **Check your Firmware Version. 1. Open your Thinkware Cloud App and click the “More” menu. 2. Click “Dash Cam Info” and check the details of the “Firmware Version” and “Micom Version”. The Firmware Version: v1.00.11 Micom Version: 48